As you might have noticed, the pandemic has affected just about every industry in 2020. Many of us have also accepted this hostile change as our new reality. However, we are still hopeful that conditions will soon return to normal. 

Despite all the trouble and confusion caused by COVID-19, the need for professionally managed IT services has not changed a bit. Remote work has now become the new norm. Consequently, IT needs have become complex and more critical than ever before. 

In 2020 TSIA released a report regarding The State of Managed Services, which shows that the revenue ratio between products and services of the T&S 50 (the index that includes the 50 most prominent tech companies) has now increased to 60 percent. These statistics only prove that IT consulting services is one of the fastest-growing industries on this planet.

As you move towards making your business plan more robust for the years to come and strategize ways to gain and retain customers, it may help determine why small-to-medium-sized businesses (SMBs) need to seek the assistance that managed IT professionals offer. 

Access to Bleeding-Edge Technologies

The SMBs you want to work with have under-qualified and overburdened IT staff that can't efficiently handle all the tasks a company's network might have to perform every day. As a result, soon, these companies realized the potential and value of working with a managed IT services provider and it consulting services.

With IT service outsourcing, a business gets an extra team of IT experts and the advantage of working with the latest technologies that ensure business profitability. Moreover, these service providers include the growing technology that an organization works with or might have to work with in the future, such as backup and disaster recovery (BDR), remote monitoring and management (RMM), and even cloud computing. So when you are investing in IT consulting services, you are removing all the existing labor and technological constraints from your organization. 

Additionally, working with the latest technology will help your employees get better results and help you enhance customer satisfaction by providing them solutions to their problems at a much faster rate. Therefore, working with an outsourced team of IT professionals is essential to achieve long-term success, especially when you are an SMB. 

Cost Savings and ROI

One of the most significant advantages of outsourcing is cost-effectiveness. Your organization's IT budget consists of several factors: hardware expenditure, software costs, networking costs, and the cost of managing and maintaining these factors. Also, the cost of operating an in-house team of IT professionals is remarkably high, especially for SMBs.

But this problem can quickly be dealt with, and an organization can save a considerable amount of capital with the assistance of a managed services provider. When applying a managed IT services business model, managers can more easily predict their monthly IT expenses. Furthermore, managers can determine the ROI of outsourced services by explaining how their involvement frees up the staff, encouraging them to devote their energy to other important projects they are fully equipped to manage. As a result, it enhances the productivity of your organization significantly.

In Conclusion 

This year, things might seem to get back to normal. But if you are a business owner, it's only the beginning of a new struggle. However, with the assistance of a trained team of IT professionals, you can make this struggle a lot easier for your organization, as they can efficiently help you deal with your clients' and customers' technological needs.