by Jerry Mooney

You probably already know that when you step up to management level in your career you will be having to do more in your working day and that you will be having to face harder tasks, but do you know just how much more and how much harder your workload will be? In fact, do you know anything about mastering the art of being a manager? If not, then make sure to read on.

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Master the art of marketing

Today, the consumer is king and decides where and when they bring their customer, and this means one thing: everything that your business does needs to both reach and appeal to your target audience. To ensure that this is the case, your business needs to be marketing itself correctly; as a manager, even if you are not tasked specifically with the role of being the marketing manager, you need to be mastering the art of marketing.

To do this, consider taking accredited online MBA programs no GMAT in the field of Marketing. By doing so you would be able to gain entrance to such a degree without having to take the standardised test, you’d be able to take the course at your own pace as it would be 100% online and once on the degree you’d be able to learn everything there is to learn about marketing management. This would mean you would learn how to communicate with others, how to solve difficult problems that marketing managers are faced with daily and how to resolve conflict when it comes to marketing campaigns..

Master the art of collaboration

ven though you may feel all important and like you cannot be touched in your business, the truth is is that this is just not true. Yes, you're a manager and yes you may have authority over certain people in the workplace, but without them you'd be nothing. So, don't go letting the fact that you've gained promotion to management level go to your head, and don't sour the collaboration you need with those who work for or under you.

You should also be willing to collaborate with other businesses at all times, too. By doing so you could very well forge the partnership your business has long needed to break any glass ceilings above it; if this were to happen, you’d surely be in the good books of those that are even higher than you in your business’s food chain.

Master customer service

As previously stated, customers are king in the consumer led world of business we, well, business in today. What this means, then, is simple: you must be a master at customer service and customer interaction.

And, this means going more than you used when you were not in a position of management. No, now you’re a manager you are going to have a lot of customers, most of them angry, being optioned your way. Well, you've heard customers ask to see the manager before now, haven’t you? Well, that’s you now! This means that you have to learn how to be diplomatic and calm when talking to an irate customer. This means you have to learn not to yield to the demands of the customer when they will land you and your business in trouble. And this means learning how to make a perfect and lasting first impression.